Legal Notice / Terms & Conditions

1. Introduction Welcome to www.tillipan.com. All items presented are original Murano art glass, antique or vintage, produced between 1900 and 2010.

2. Condition & Warranty All items are sold „as-is“. I strive to provide detailed condition reports in the descriptions. I carefully inspect each item for imperfections and aim to describe and photograph any significant flaws. Please note that vintage items are not new; therefore, age-related patina and minor signs of wear are to be expected. I take great pride in my honesty and thoroughness.

Questions? If you need more photos or information, please contact me and I will get back to you as soon as possible. Please note that colors and brightness may vary slightly depending on your monitor settings. All offers are non-binding.

3. Language & Payment The official contract language is German. English explanations are provided for descriptive purposes only. Accepted payment methods: PayPal and Bank Transfer (Wire Transfer).

4. Shipping Information Global shipping is available. If you require shipping outside of Germany, please contact me in advance to inquire about shipping costs.

• Safe Transit: Items are packed with extreme care to ensure safe transit. 99% of my items are double-boxed.
• Insurance: All consignments are fully insured and include a tracking number (usually via DHL Germany).
• Costs: You only pay the actual costs for shipping and insurance. Professional packing materials are included in the price; I do not make a profit on shipping.
• Dispatch: Once payment is received, items are shipped within 1–2 business days. For organizational reasons, combined shipping for multiple separate purchases may not always be possible.

5. Returns & Liability (Private Sale)

• Returns Policy: I am a private seller. In accordance with German law, purchased items cannot be returned or exchanged. All sales are final. Returns are only accepted if the item is significantly different from the description provided.
• Customs & Taxes: Customers outside the European Union are responsible for all applicable import taxes and customs duties.
• Liability: The seller makes no expressed or implied warranties of any kind regarding this merchandise. Liability is limited to the amount paid by the buyer for the item, including shipping and handling.
• Export: I do not act as an official exporter; a representation power of attorney is not granted. Errors and omissions excepted.
• Retention of Title: The merchandise remains my property until full payment is received.

6. Electrical Equipment Note: I assume no guarantee for the flawless functioning of electrical apparatuses. Electrical equipment must always be checked by a qualified professional/electrician before use.

7. Please open your package carefully on a soft surface.

8. Damaged Goods. In the event that an item is received broken or damaged during shipping, the following procedure will be followed:

1. Notify me immediately upon receipt.
2. The damage must be reported to the shipping company within 24 hours to process a refund or insurance claim.

9. Copyright & Contact The content and works on this website are governed by German copyright law. Any duplication, processing, or distribution requires prior written consent. The use of contact details for unsolicited advertising (SPAM) is expressly prohibited.

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END OF THE LEGAL NOTICES

Responsible for the content, development and technical implementation, as well as the design, graphic design, text, photographs and logos, pursuant to section 7, para. 1 of the German Tele Media Act (TMG).

Gerhard H.W. Stiesch
Boelckestraße 7
Berlin 12101

E-Mail : info@tillipan.com
Telefonnummer: +49 (0)30 60406401
Website: https://tillipan.com